Refund Policy

Thank you for supporting my handmade, faith-centered small business. Each rosary is carefully handmade, packaged, and shipped with prayerful intention and attention to detail.

Because my products are handmade and often created in small batches, please review our refund and return policy carefully before placing an order.

All Sales Final

Due to the handmade and devotional nature of my products, all sales are considered final.

I do not accept returns, exchanges, or cancellations once an order has been placed.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact me within 7 days of delivery.

To help me resolve the issue, please include:

Your order number
Photos of the item
Photos of the packaging
A brief description of the issue

If approved, you may be offered:

A replacement item
Store credit
A partial or full refund depending on the situation

Lost or Delayed Packages

All orders are shipped through United States Postal Service.

Once a package has been accepted by USPS, shipping delays and transit issues are outside of my control. However, I will gladly help customers locate packages or assist with filing postal claims when possible.

I am not responsible for:

Delays caused by USPS
Packages marked as delivered
Incorrect addresses entered at checkout

Incorrect Shipping Addresses

Customers are responsible for ensuring shipping information is correct before placing an order.

If a package is returned due to an incorrect address, additional shipping costs may be required to resend the order.

Contact

If you have any questions regarding your order, please contact me through my email contact@luxaeternarosaries.com or shop contact form. I always want to treat my customers with kindness, fairness, and care.

Thank you again for supporting my small business! Every purchase directly supports handmade craftsmanship, prayerful work, and my mission to create beautiful pieces that encourage faith and devotion.